TCS Customs and Logistics was founded in 2009 with a mission to reimagine the way importers interact with a modern licensed brokerage provider. We looked to the future and the past for inspiration. Our customers have direct access to a team of local specialists, avoiding the frustration of call center queues. At TCS, we pride ourselves on our the strength of our strategic global partnerships. These relationships help us deliver the best service. As a Descartes Innovation Award winner, TCS’ technology solutions simplify and streamline logistics and customs for our clients. When selecting a long-term logistics provider, it is important to know what they stand for and what makes them different from all the others. Our customers have direct access to a team of local specialists, avoiding the frustration of call center queues. Your dedicated agent will be familiar with your business, its opportunities and challenges, and will work closely with you to meet your logistics needs. TCS was designed to be quick and efficient, with a streamlined process for setting up accounts and validating letters of credit. We aim to eliminate bureaucratic delays and respond promptly to customer inquiries. We keep our customers informed throughout the entire process, providing real-time updates and transparent communication, ensuring that you are always aware of the status of your shipment. Before the world was saturated with new technology, before chatbots, call centers, AI, automation, and Google search, reputation was the only thing that mattered in business. Success was predicated on your word and, of course, word of mouth. TCS offers reliable customs and logistics services connecting the globe. Our extensive network and partnerships ensure flexible and cost-effective solutions for all types of cargo. Our dedicated team provides real-time tracking and transparent communication throughout the shipping process. Trust TCS to handle your needs with speed and reliability. « I’m for one really happy with the service Anthony and your team provides and at the end of the day it really comes to that. » « Thank you so much for your prompt response to our shipment. Without your assistance, we would never be able to make this happen… I really appreciate your help, and I apologize for not knowing so much about the international shipment to Canada and also for not preparing enough beforehand. » « The professional service you have provided is outstanding, and rivals any service (internal or external) I received during my tenure with either company. I pride myself on providing outstanding customer service, it’s all I have to offer. Any customers that require assistance in Canada…I will be contacting you again. » « Would like to thank you for your help on getting this shipment ready. Your comments were details, precise and easy to understand. You got back to us promptly and we always felt that it was easy to ask questions. » « Total Customs is amazing, thank you for all you do and thank you for caring a lot of custom brokers don’t care at all, you are the reason why drivers can come home at night and sleep in their beds. » Faites appel à TCS Customs & Logistics pour vos besoins en matière d’expédition. Du dédouanement à l’expédition de fret international, en passant par le transport terrestre et les services auxiliaires, nous offrons tout ça au même endroit. Are you new to international shipping? Look no further, our FAQ section is here to guide you through the customs and logistics process. From the required documentation to transportation, we have all the answers to make your shipping experience as seamless as possible.
Modern processes, people, technology &
Classic Customer Service
Need advice or real-time information? A Canadian based certified customs specialists is always one phone call away. We simplify the supply chain through a single point of contact.
ACCREDITATIONS
HOW SERVICE USED TO BE
Boutique Customs and Logistics Brokerage
Old School Business Approach
Golden Era Customer Service
Dedicated Specialists
Global Partnerships
Cutting-Edge Tech
WHAT MAKES TCS A BOUTIQUE AGENCY?
We deliver concierge service through local dedicated specialists. Our personalized approach is tailored to each client.
Experience Golden Era Service
How Service Used to Be
Discover what our full-service brokerage has to offer.
OUR SERVICES
Our clients and carriers praise us for their experience.
Client Since 2020
Client Since 2021
Carrier Partner Since 2018
Client Since 2021
Carrier Partner Since 2019
A service that is complete, attentive, and personalized to your needs.
Facilitating the Supply Chain with End-to-End Services
Frequently Asked Questions (FAQ)
Contact Us
Get in touch with a TCS specialist today for a complimentary consultation.
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