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ACCREDITATIONS
HOW SERVICE USED TO BE

Boutique Customs and Logistics Brokerage

TCS Customs and Logistics was founded in 2009 with a mission to reimagine the way importers interact with a modern licensed brokerage provider. We looked to the future and the past for inspiration.

Old School Business Approach

Golden Era Customer Service

Ship with TCS

Dedicated Specialists

Our customers have direct access to a team of local specialists, avoiding the frustration of call center queues.

Global Partnerships

At TCS, we pride ourselves on our the strength of our strategic global partnerships. These relationships help us deliver the best service.

Cutting-Edge Tech

As a Descartes Innovation Award winner, TCS’ technology solutions simplify and streamline logistics and customs for our clients.

WHAT MAKES TCS A BOUTIQUE AGENCY?

We deliver concierge service through local dedicated specialists. Our personalized approach is tailored to each client.

With TCS, rest assured your goods are in good hands.

Your dedicated Certified Customs Specialist awaits you. A service that is complete, attentive, and personalized to your needs.

Access the information that you need when you need it the most.

Your shipments travel the world.
Expect your service to stay close to home.

Need advice or real-time information?
A Canadian-based certified customs specialist is always one phone call away. We simplify the supply chain through a single point of contact.

It’s more than just direct to source communication. We learn your business and stay on top of every detail.

White glove service also means full transparency and immaculately clean practices.

Full predictability: A spotless experience with no surprise charges from your quote to your final invoice.

A modern system and processes to compliment our old-fashioned approach to quality and customer service.

TCS quality assurance means that each file and every client benefit from our integrated tech, refined processes, and trained personnel to avoid unnecessary penalties or fees.

Experience Golden Era Service

When selecting a long-term logistics provider, it is important to know what they stand for and what makes them different from all the others.

Our customers have direct access to a team of local specialists, avoiding the frustration of call center queues. Your dedicated agent will be familiar with your business, its opportunities and challenges, and will work closely with you to meet your logistics needs.

TCS was designed to be quick and efficient, with a streamlined process for setting up accounts and validating letters of credit. We aim to eliminate bureaucratic delays and respond promptly to customer inquiries.

We keep our customers informed throughout the entire process, providing real-time updates and transparent communication, ensuring that you are always aware of the status of your shipment.

How Service Used to Be

Before the world was saturated with new technology, before chatbots, call centers, AI, automation, and Google search, reputation was the only thing that mattered in business. Success was predicated on your word and, of course, word of mouth.

Concierge Services

24/7/365 Availability

100% Canadian

Predictable Billing

Discover what our full-service brokerage has to offer.

TCS offers reliable customs and logistics services connecting the globe. Our extensive network and partnerships ensure flexible and cost-effective solutions for all types of cargo. Our dedicated team provides real-time tracking and transparent communication throughout the shipping process. Trust TCS to handle your needs with speed and reliability.

OUR SERVICES

Our clients and carriers praise us for their experience.

A service that is complete, attentive, and personalized to your needs.

Get in Touch

Facilitating the Supply Chain with End-to-End Services

Partner with TCS Customs & Logistics for your shipping needs. From customs clearance to international freight forwarding, ground transportation, and ancillary services, we do it all under one roof.

Clear Your Shipments With TCS

End-to-End Global Logistics Solutions

Move Your Goods by Road or Rail

Frequently Asked Questions (FAQ)

Are you new to international shipping? Look no further, our FAQ section is here to guide you through the customs and logistics process. From the required documentation to transportation, we have all the answers to make your shipping experience as seamless as possible.

Contact Us

By using a customs and logistics brokerage, individuals or businesses can save time and money by having a professional handle the complex processes involved in importing and exporting goods. Additionally, a brokerage can help ensure compliance with government regulations and avoid costly mistakes.

Custom and logistics brokerage can handle a wide range of goods, including commercial goods, personal effects, vehicles, and hazardous materials.

Custom and logistics brokerage typically charge for their services on a per shipment basis, which includes the cost of customs clearance and logistics service.

Additionally, there may be additional charges for services such as warehousing, transportation, and handling of hazardous materials.

Get in touch with a TCS specialist today for a complimentary consultation.

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